So, I mentioned that I got up early and went to the gym the other day. After being obnoxiously hyper for several hours, I decided to go back to the gym to check out the new Body Pump class that they’re offering. It was scheduled to start at 12:05, and I arrived at 12:00 to be informed that the class was already full. (Doh!) I forgot you need to show up 30 minutes early to sign up for the classes. I waited to see if there were any no-shows, but everyone was there so the instructor told me to come back at 5:30 to sign up for the 6:00 class. A little disappointed, I left and went home.
I kept busy for the next few hours, then started feeling lethargic. It was nearing 5:30, but I went ahead and dragged myself back to the gym. I got there at 5:35, and found out that the class was full.
WTF?!
I was told at the front desk that the class really started at 5:45, so they put the sign up sheet out at 5:15, and it had filled up quickly. I pointed out that their flyers said 6:00, then went back to talk to the instructor. It was 5:40 and she was standing outside the room, along with several class members. They were waiting for the current class to end. The group in there didn’t look like they were winding down, and I suspected they wouldn’t be out until just before 6. I checked the schedule posted outside the room, and it said the class started at 5:45. I asked the instructor what the deal was with the sign up. She couldn’t give me a straight answer, so I went back to the front desk and asked (politely) to speak to a manager.
When he came out I explained what had happened and that I was rather frustrated at having tried twice to get into a class and failed. (The first time was totally my fault, but not the second time!) The instructor apologized and said that there was some confusion and they were trying to work things out. While we spoke, half a dozen people stopped by the front desk to ask for the sign up sheet for the 6pm class, only to be turned away like I was. I suggested to the manager that they reprint their flyers with the correct start times for the classes. He concurred, and another woman walked up, slammed two flyers onto the counter, said, “you might want to fix these,” then stomped out of the gym.
The manager kept apologizing and said he would go immediately to send an email to corporate HG describing what was going on with the classes and suggesting they add a few more to accomodate all the interest. He said he’d mention he’d already talked to two very angry customers. I cocked an eyebrow at him ’cause I really had been calm and polite the whole time, and he smiled and said that it would seem more urgent that way.
Figuring there wasn’t anything else to do, I asked when the next class would be. The schedule posted next to the class room said 8:45 am on Thursday. But the flyers they had up front said 9:00 am. The manager had the girl behind the counter pull out the sign up sheet, and it said 8:15 am. I was boggling. I asked if they really knew when the class would begin. The manager looked flustered, then told the girl to go ahead and put my name on the sign up sheet. Then he initialed next to my name. I sighed and told them I’d arrive at 8:00 am, just in case.
So, that’s what I did. I got to the gym and the sign up sheet wasn’t out yet, so I wandered around the place for a few minutes then sat down in the waiting area at the front. Two other people were sitting there, and I suspected they were waiting for the same class. At 8:15, the clipboard came out. The three of us stood up. They signed up and I saw that my name was on the sheet, so I was somewhat appeased. I figured I’d have at least 30 minutes to kill, so I got on a bike and started a leisurely ride. Once an elliptical machine opened up, I hopped onto it and stepped up the pace of my work out a bit, though I still kept it low since I didn’t want to tire myself before the class even began.
At 8:45, I walked over to the classroom and saw the Body Pump instructors beginning to set up for the class. I then decided that 9 am must be the official start time. I waited a bit, then went ahead into the room and picked a spot. The room filled up quickly, and then trouble started. A woman next to me complained to the two instructors that the front desk put the sign up sheet out 45 minutes before the class. “That’s a lot of time to waste waiting for a class to start!” The instructors agreed and said that was wrong. The front desk isn’t supposed to put out the sign up sheet until 30 minutes before the class starts. “We’ll talk to the staff. They’re not supposed to put the sheet out that early. We get this straightened out.”
I started telling the group about my own problems and confusion with the class when a woman walked into the full room and loudly said, “I want you to know that I’m very upset. I got here at 8:30 to sign up for this class and it was already full.” She complained a bit more, then chatted with the instructors whom she already knew, then she left.
Finally, the class started at 9:00 am. By 9:10, I knew I was going to be in pain the next day. I got out of the class at 10:10, and they were still doing the cool down. (Dale had been expecting me home by 10.)
Man, Body Pump really did kick my ass. My arms and shoulders have been so sore today! I’m glad I finally got to try the class. I’m glad I got the exercise. And I will go to another class.
Next week.